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Client Service Agent Onsite

Company: Aerotek
Location: Largo
Posted on: January 11, 2021

Job Description:

Description:The POMS Agent is responsible for performing up to 150 outbound calls on daily basis utilizing an autodialer. They POMS Agent will greet the patient, explain to them why they are calling as well as introduce themselves. The agent asks the patient a couple of questions, informing the patient that they have opted into the program. They will ask questions such as, "Have you had any cardiac events?" Questions about cholesterol, etc. The next step is that the POMS agent will check the patient's insurance and update them that "At this time, it looks like you are covered, we will look into this more to ensure that you are qualified." **If the patient gets approved, the agent then puts their information in the CRM. Once this happens, the intake begins. This is where the representative asks the patient about their family history, and gets more specific around the cardiac condition. Once that is completed, the agent reads off the long list of disclosure. They also ask who the patient's physician is and looks them up in the database to make sure that they have all of the correct information.About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing-- Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Largo , Client Service Agent Onsite, Sales , Largo, Florida

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