Associate Business Analyst, Information Technology
Company: Orlando Health
Location: Orlando
Posted on: May 6, 2024
Job Description:
Position Summary
The Associate Business Analyst, Business Relationship will assist
in leading the business/end users and IT systems development teams
for business needs requiring IT based solutions including:
identifying and analyzing business needs, creating functional and
technical specifications/requirements documentation, defining scope
and objectives, making recommendations for solutions or
improvements to business processes that can be accomplished through
new technology or alternative uses of existing technology,
researching business requirements and documenting the relationships
between the components of the application system (i.e., end users,
business processes,
data, applications, and devices), and translating business
requirements into application requirements to parallel overall
business strategies.
Responsibilities
Job Functions
- Serve as a trusted partner to the supported business functions,
plan and coordinate IT operational or project-based initiatives
that automate processing or improve business systems.
- Assist in the management of relationships with customers,
project managers, IT and business staff, and all levels of
management.
- Assist in the facilitation of meetings with customers to
actively solicit, analyze, and document customer requirements,
define the business problem and the primary objectives.
- Assist in the development and improvement of business
processes, assisting with the development of informative "value
based" metrics within IT and business functions.
- Create process flow mapping; studying system capabilities,
identifying the current and future state processes.
- Identifies, proposes and influences business solutions,
negotiates deliverables and requirements that may impact multiple
business customers or functions.
- Act as liaison to assist in the identification of process
improvements, solution design, testing and implementation of
technically based projects of various size, scope and
complexity.
- Analyze business customer operations, to understand strengths
and weaknesses, to determine opportunities to automate processes
and functions.
- Formulate solutions, processes and procedures with the goal of
strengthening current state or determining future state business
strategies.
- Gather customer requirements and ensuring agreement between
customer and project team on requirements for project
deliverables.
- Determine operational objectives by studying business
functions; gathering information; evaluating output requirements
and formats.
- Work with the Business Relationship Leadership in defining and
documenting high level plans for IT engagement, including goals,
summary requirements and product/project roadmaps.
- Establish system specifications and objectives, based on
business requirements and cost effectiveness, and provides
recommendations to management.
- Manage multiple business requirements, priorities and
customers' expectations.
- Construct workflow charts and diagrams; studying system
capabilities; writing specifications.
- Improve systems by studying current practices; designing
modifications.
- Recommend controls by identifying problems; assist with writing
improved procedures.
- Monitor project progress by tracking activity; resolving
problems; publishing progress reports; recommending actions.
- Create informative, actionable and repeatable reporting that
highlights relevant business trends and opportunities for
improvement.
- Conduct insightful, ad hoc analyses to investigate ongoing or
one-time operational issues.
- Defines and enforces standards/best practices and uses their
advanced knowledge of Business Analysis practices and
techniques.
- Maintains reasonably regular, punctual attendance consistent
with Orlando Health policies, the ADA, FMLA and other federal,
state and local standards.
- Maintains compliance with all Orlando Health policies and
procedures. Qualifications
Education/Training
- Bachelor's Degree in related field. Associate's degree and two
(2) years of directly related work experience may substitute for
the Bachelor's degree (in addition to the requirements listed in
the Experience section). High School Diploma or equivalent and four
(4) years of directly related work experience may also substitute
for the Bachelor's degree (in addition to the requirements listed
in the Experience section).
- Strong understanding of information systems, business
processes, the key drivers and measures of success for the relevant
business. Demonstrated experience in critical thinking and
problem-solving skills.
Experience
Business analysis experience, ideally in healthcare.
Keywords: Orlando Health, Largo , Associate Business Analyst, Information Technology, Professions , Orlando, Florida
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