LargoFLRecruiter
the smart solution for Largo jobs

Work at Home Bilingual Customer Retention Expert (English/Spanish)

Company: Mommy Jobs Online
Location: Largo
Posted on: May 17, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLAMY when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Largo , Work at Home Bilingual Customer Retention Expert (English/Spanish), Other , Largo, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Real Estate - Licensed Associate Needed
Description: Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company that can provide you the best opportunity (more...)
Company: Keller Williams Realty
Location: Sarasota
Posted on: 05/22/2019

Real Estate Associate - Licensed Only
Description: Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company that can provide you the best opportunity (more...)
Company: Keller Williams Realty
Location: Sarasota
Posted on: 05/22/2019

Graduates - Teach English In China. Free Flights
Description: About EF English First br br EF English First is the world's leading privately owned education company. Founded in 1965, EF operates in over 50 countries around the world. We have vacancies for english (more...)
Company: EF English First
Location: Pinellas Park
Posted on: 05/22/2019


Structural Inspector & Plans Examiner
Description: LOCAL CANDIDATES ONLY Structural Plans Examiner and Inspector CAP Government, Inc. is seeking the immediate hire of licensed Structural Plans Examiner and Inspector needed for inspection and (more...)
Company: CAP Government, Inc.
Location: Sarasota
Posted on: 05/22/2019

Server
Description: Bold food delivered with Passion, Enthusiasm and PrideThe Server position is all
Company: Longhorn Steakhouse
Location: Sarasota
Posted on: 05/22/2019

Local Truck Driver, CDL-A Home Daily
Description: We believe An Excellent Work Ethic Deserves Excellent Pay Tampa drivers, when you join Florida Rock Tank as our newest CDL-A professional you can take advantage of earning an average of 1,000 - (more...)
Company: Florida Rock & Tank Lines, Inc.
Location: Sarasota
Posted on: 05/22/2019

Real Estate - Licensed Associates Only
Description: Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company that can provide you the best opportunity (more...)
Company: Keller Williams Realty
Location: Sarasota
Posted on: 05/22/2019

Graduates - Teach English In China. Free Flights
Description: About EF English First br br EF English First is the world's leading privately owned education company. Founded in 1965, EF operates in over 50 countries around the world. We have vacancies for english (more...)
Company: EF English First
Location: Sarasota
Posted on: 05/22/2019

Monster Club After School Coordinator
Description: BASIC PURPOSE: Provides academic, social, and recreational opportunities for youth development through a wide range of activities in arts, technology, athletics, nutrition, community service and more. (more...)
Company: Concord Management
Location: Sarasota
Posted on: 05/22/2019

Live Chat Specialist position open (Benefits and work at home)
Description: Live Chat Specialist We provide the tools, technology, and support that mental health professionals need to efficiently run their practice, so they may invest more of their time caring for their patients. (more...)
Company: MJOL
Location: Pinellas Park
Posted on: 05/22/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Largo RSS job feeds