IT Field Support Specialist
Company: PoolCorp
Location: Largo
Posted on: November 15, 2023
Job Description:
Location: PinchAPenny - 15400 62nd Street N, Clearwater, FL
33760 Job Summary: Requires a technical individual who can provide
exceptional I.T. support to our growing franchise chain. Our
technicians travel all over the Southeast region performing
hardware installs, new store builds, service calls, and on-site
training. This is a great opportunity for anyone looking to join a
dynamic I.T. team and use a variety of technologies and techniques
to support our growing brand. This position reports to the IT
Retail Support Manager. Responsibilities:
- Available to work weekends
- Provide customer service and technical support to over 260
franchise locations
- Provide remote desktop support for Windows 10, off-the-shelf,
and proprietary software
- Troubleshoot hardware, software, printing, and network
issues
- Setup Local Area Networks and VPN connections
- Monitor VPN connections, and internet up time
- Act as a customer liaison for HP, Internet Service Providers,
and Credit Card Processors
- Image computers using imaging software
- Travel on-site for hardware installations, break fix, and new
store build outs
- Travel on-site to train users on off-the-shelf, and proprietary
software
- Terminate and test CAT5 network cable
- Conform to Pinch A Penny installation standards and quality
control. Requirements:
- Bachelor's degree in Information Systems or 3 years of I.T
experience
- Clean driving record
- Excellent troubleshooting skills
- Able to work independently and in a team.
- Fluent knowledge in windows, proficient knowledge in Active
Directory, Hyper-V or virtualization, Powershell or Scripting,
MSSQL or database queries preferred. About the Company: Since
opening its first store in 1975, Pinch A Penny, A POOLCORP
Company,has become the largest franchised retail pool, patio and
spa company. This first store evolved into a full-time,
full-service retail pool supply store offering everything needed to
operate and enjoy a swimming pool or spa. With our rapid growth we
have been able to hire over 300 employees from Marketing directors,
sales associates to machine operators and maintenance mechanics. We
are proud to serve our community and be an employer of choice. We
believe in recognizing our employees for their hard work and
encourage work-life balance. Benefits: At Pinch A Penny you'll find
plenty of excellent career advancement and training opportunities
to support your career growth. Our generous benefits package
includes:
- Medical, dental, and vision
- 401K with up to 4% company match
- Free Education with Purdue Global and Arizona Universities
- Eligible for Paid Time Off and paid holidays
- Excellent career advancement and training opportunities to
support your career growth and much more! POOLCORP/PinchAPenny is a
drug-free company. POOLCORP/PinchAPenny is an Equal Opportunity
Employer - By Choice. The Company understands, respects, and values
diversity - unique styles, experiences, identities, ideas, and
opinions - while striving to be inclusive of all people. This
commitment is critical to our success as a global company as we
seek to recruit, develop, and retain the most talented people from
a diverse candidate pool. Hiring and promotional decisions are
based solely on the qualifications required for the job to be
filled. To apply, email
Keywords: PoolCorp, Largo , IT Field Support Specialist, Other , Largo, Florida
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