Child Welfare Case Manager -TEMP (7600)
Company: Lutheran Services Florida
Posted on: October 9, 2021
Lutheran Services Florida (LSF) envisions a world where
children are safe, families are strong and communities are
vibrant. Since 1982, Lutheran Services Florida has been
providing and sharing solutions to protect Florida’s most
vulnerable. Today, we are one of the largest nonprofits in Florida
touching 1 in 50 Floridians with a wide range of services,
- early childhood education
- refugee and immigration
- mental health and substance abuse
- juvenile justice
- child welfare
LSF is looking for a talented Child Welfare Case
Manager who wants to make an impact in the lives of
children and families.
Purpose & Impact
The purpose of the Child Welfare Case Manager, in
partnership with various individuals and groups within the child
welfare system and community, is to ensure and promote
the social, physical, psychological and emotional
well-being and safety of the children and families they
The Case Manager maintains case ownership responsibility as the
integrator of all services and supports identified for each child,
including therapy, mental health services, health and dentistry,
developmental services, educational support, permanency and
The Case Manager manages cases toward goals recorded in case
plans while adhering to Florida Statutes, Administrative Code,
written policies and orders of the Dependency Court. The Case
Manager reports to the Case Management Supervisor.
A Day in The Life of a Child Welfare Case
- Accept all cases assigned by unit supervisor and meet with
children in their primary residence within 2 working days of ITR
staffing and with identified parents in sufficient time to complete
a Family Assessment within 15 working days of ITR staffing.
- Negotiate and develop a case plan based on identified strengths
and needs of the family, the circumstances bringing the family into
care, recommendations provided by the Comprehensive Behavioral
Health Assessment and other relevant data. This plan is to be
created in collaboration with the parents, Guardian Ad Litem,
foster parents and other pertinent parties with the goal of
reunification or other permanency for the child.
- Visits the child in their primary residence according to
required frequency, but no less than once every 25 days. At least
one visit each quarter is to be unannounced.
- Accurately document all case activities in the Florida Safe
Families Network database within 48 hours. Maintain the physical
case file in chronological order, by subject, in accordance with
the standardized case file format.
- Submit service requests to the lead agency Utilization
Management Department, and provide clients with timely referrals to
services. Develop and maintain knowledge of community resources,
program eligibility requirements, key contact persons, emergency
procedures, and waiting lists of available resources. Maintain
regular contact with service providers and document service
progress in FSFN.
- Complete and submit court documentation within in required time
frames. Prepare for, attend, and participate in all court
activities as necessary.
- Arrange for, attend, and participate in individual case
staffings as necessary. Complete all required staffing and
- Conduct initial and/or ongoing child safety assessments as
required. Prepare initial and on-going safety plans as
- Arrange for emergency placement, emergency medical treatment,
and emergency services for children at risk.
- Conduct diligent searches for parents and family members when
deemed necessary and thoroughly document that the effort has been
made to find the parents and family members.
- Conduct home studies as required for prospective placements.
Provide relevant medical, psychological, behavioral and educational
background information about the child or children to prospective
care-givers as needed. Plan and facilitate parental and sibling
visits as needed and appropriate.
- Transport children as needed.
- Ensure that all Independent Living functions are completed as
- Attend all appointments, staff meetings, trainings, seminars,
workshops, etc., as necessary and as required by the
- Function as agency on-call Case Manager as scheduled.
- Organize, prioritize and complete all work assignments by the
All duties are performed in accordance with the following
- Courtesy: Treat clients, the public and staff with courtesy,
respect and dignity and presents a positive public image.
- Communication Skills: Keep supervisor fully informed of
activities, pertinent issues, upcoming events and potential
problems. Demonstrate effective oral and written communication
skills in daily work.
- Team Work: Support the unit, department and/or organization and
work with others in an effort to accomplish the goals of the unit,
department and/or organization.
- Safety: Employee makes a reasonable effort to adhere to
established safety procedures and practices in the work area.
- Training: Attend and successfully complete all mandated
training courses such as the PDC Assessment and successfully passes
the PDC examination, Pre-service Training. MAPP Training,
In-service, etc., within the probationary period and as scheduled
thereafter. The successful completion of the Field-Based
Performance Assessment is an essential performance standard
required for continued employment in the class of Case
- Confidentiality: Adhere to all confidentiality rules.
- On-Call: Perform on-call responsibilities as assigned. Carry an
active cell-phone at all times during regularly scheduled work
hours and during on call hours. Immediately respond to all
Work Environment and
- Must be adaptable to irregular hours, be flexible to rotate
on-call as needed, be able to travel as needed.
- Valid driver’s license and appropriate auto liability insurance
- Requires extensive driving and unexpected travel.
- Requires extended hours, works nights and weekends.
License, Certification and Screening:
Lutheran Services Florida (LSF) requires those hired into this
position to provide proof that they have been fully vaccinated for
COVID-19 (including any booster shots, if required) or must become
fully vaccinated within the first 30 days of employment.
Failure to provide timely proof of your COVID-19 vaccination status
will result in the termination of your employment with LSF.
Any individuals subject to this requirement may submit for
consideration a request to be exempted from the requirement (based
on a valid religious or medical reason) on forms to be provided by
LSF. Such requests will be subject to review and approval by
the Company, and exemptions will be granted only if the Company can
provide a reasonable accommodation in relation to the requested
exemption. Note that approvals for reasonable accommodations
are reviewed and approved on a case-by-case basis and availability
of a reasonable accommodation is not guaranteed. This
vaccination requirement is based, in part, on recently established
government requirements. The requirement is also based on the
safety and effectiveness of the vaccine in protecting against
COVID-19, and our shared responsibility for the health and safety
of members, clients, and community.
Competencies (Skills/Knowledge &
- Excellent written and verbal communication skills.
- Familiarity with and ability to use Microsoft Office programs
Word and Excel.
- Ability to type 45 words per minute.
- Ability to drive both locally and throughout the state in
connection with the duties of this position.
- To fully understand case ownership responsibility as the
integrator of all services and supports identified for each child,
including therapy, other mental health services, health and
dentistry, developmental services, educational support, permanency
and safety; as well as their responsibility to make trauma
sensitive transitions when it is determined that a caretaker lacks
the needed level of responsibility to care for their children.
- Must demonstrate sensitivity to our service population’s
cultural and socioeconomic characteristics and needs.
- Works cooperatively with Program Directors, with other Case
Managers, with placement staff, with Protective Investigators, with
Child Welfare Legal staff and with agency support staff.
- Effectively manages time to ensure that all home visits are
completed as required, all documentation is entered into FSFN
within 48 hours, court documentation is prepared according to
specified time frames and court appearances are attended as
- Follows Florida Statutes, Administrative Code, written policies
and orders of the Dependency Court in managing cases toward goals
recorded in case plans.
Required/Preferred Education and
- Must have a minimum of one year of relevant experience and
certified or certain within one year.
- Must possess a Bachelor’s degree in a Human Services field.
Degree in Social Work preferred.
- Valid state driver’s license and appropriate auto liability
- Ability and flexibility to work extended hours, respond to
emergencies during off hours, and frequent travel locally and
through state as required
- Must obtain certification within 1 year
Why Work With LSF?
Ability to Make an Impact in Multiple Areas
LSF offers several programs, spanning across a wide range of
populations in need. This gives our team members an opportunity to
learn and potentially work in programs outside of their direct
area. Either way, members of the LSF family will play a
part in transforming the lives of those in need.
A career at LSF means working and learning alongside talented
professionals in a dynamic and inclusive environment. The values of
our organization – OPEN-MINDED, COMPASSIONATE,
GENEROUS, VISIONARY and HONESTY –
drives each one of us.
People working at Lutheran Services Florida treat each other
like family. Whether you work on the front lines or work in an
office, you share a common bond that is felt throughout the
Because of the variety of programs we offer throughout Florida,
team members have the option to explore areas of interest in other
programs or grow within their existing program/department.
Amazing benefits package
- Medical, dental and vision
- Teledoc (24/7 access to doctors via phone and video)
- Employee Assistance Program (EAP)
- Long-term disability
- Employer paid life insurance (1X salary), AD&D
- Health and dependent care FSA
- 12 paid holidays + 1 floating holiday
- Generous PTO policy
- 403(b) Retirement plan with 3% discretionary employer
- Tuition reimbursement
- LifeMart employee discount program (savings on everything from
computers to car rentals)
- Additional voluntary benefits:
- Short-term disability
- Group life insurance
- Accident, critical illness/Cancer and hospital policy
- Legal Shield coverage
Lutheran Family Services embraces diversity, equity
and inclusion in all business practices. LSF is proud to be an
equal opportunity employer.
- Bachelors or better in Human Services or related field
Keywords: Lutheran Services Florida, Largo , Child Welfare Case Manager -TEMP (7600), Other , Largo, Florida
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