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Food and Nutrition Services Call Center Rep PRN

Company: HCA
Location: Largo
Posted on: June 7, 2021

Job Description:

SHIFT: PRN

SCHEDULE: PRN/Per Diem

Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team.

We value your contributions. Our employee recognition programs encourage our teams to raise the bar. Come be a part of the change!

Seeking a Nutrition Care Assistant to help serve our patient population. In this position, you will assure a high level of customer service and patient satisfaction. The position answers calls, processes meal requests and enters required information into the patient's meal record in Computrition Nutrition Care Management system (NCM). We are an amazing team seeking a phenomenal addition to our department. Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team!

What you will do in this role:

  • You will answer calls in centralized call center for patient foodservice throughout the division, assuring appropriate and timely processing of patient food/beverage requests
  • You will assure timely and accurate processing of all meal orders, tray tickets, and diet office reports
  • You will identify, trouble-shoot and resolve issues presented by customers in a timely manner
  • You will produce monthly meal count reports, for month-end reporting for assigned facilities
  • You will demonstrate service excellence principles in all interactions with patients, family members and caregivers

Qualifications

What you should have for this role:

  • Previous experience in healthcare patient foodservice and/or call center environment preferred
  • Knowledge of modified diets, foodservice and culinary activities and duties, terminology preferred

HealthTrust is the supply chain solution for the HCA Healthcare. We lead a collection of highly motivated healthcare professionals just like you and creative leaders who are committed to the care and improvement of human life. We have partnered with over 1,600 hospitals for their purchasing needs. Our organization has been continually recognized by Practice Greenhealth as being committed to environmentally responsible practices.

HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice

Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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Keywords: HCA, Largo , Food and Nutrition Services Call Center Rep PRN, Other , Largo, Florida

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