Requisition No: 325704
Agency: Children and Families
Working Title: INVESTIGATION SPECIALIST I - 60046622 - ESS
Public Benefits Investigations Program - Suncoast Region
Position Number: 60046622
Salary: Minimum starting salary $32,000
Posting Closing Date: 06/10/2021
This is an Internal Agency opportunity.
Only current department employees are eligible to apply.
The Florida Department of Children and Families (DCF) is the
state of Florida's social services agency. The agency oversees
services for child safety, fostering, adoption, domestic violence,
adult protective services, refugees, homelessness, mental health,
substance abuse, child care providers, human trafficking and public
assistance. The agency's mission is to work in partnership with
local communities to protect the vulnerable, promote strong and
economically self-sufficient families, and advance personal and
family recovery and resiliency.
Within DCF, the Economic Self-Sufficiency (ESS) Program helps to
promote strong and economically self-sufficient communities by
determining eligibility for food, cash and medical assistance for
individuals and families on the road to economic recovery.
Under the ESS Program, the Office of Public Benefits Integrity
(OPBI) is responsible for investigating public assistance fraud or
misuse regarding the SNAP (Food Assistance), TANF (Cash
Assistance), and Medicaid programs by individuals or merchants.
TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING
QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR
- The requested information must be disclosed on the State of
Florida Candidate Profile. It is not acceptable to write "see
resume" on the Candidate Profile (application). *
Applicants must meet the minimum requirements to be hired for
THE LOCATION, WITHIN THE SUNCOAST REGION, WILL BE BASED ON THE
Multiple positions may be filled from this vacancy
INVESTIGATION SPECIALIST I - 60046622 - ESS Public Benefits
Investigations Program - Suncoast Region
Both positions are located within the SunCoast Region and report
directly to the Benefits Investigations (BI) supervisor for the
SunCoast region. These positions are classified as Career Service,
working 40 hours per week, Monday-Friday. Telework status is at the
Unit Supervisor's discretion. Travel and use of your personal
vehicle may be required.
The incumbent will ensure the job duties and responsibilities
are completed in a timely manner and with a high accuracy rate. It
is important for the applicant to display a professional attitude
and strong work ethic. Duties include assisting in fraud
investigations and providing support in the recovery of funds lost
due to waste, fraud, or abuse. This position is qualified to be
exempt from public record. The incumbent is a member of the DCF
DSNAP Disaster Response team and, in that capacity, may be required
on short notice to perform duties and travel in support of disaster
relief. During such events, incumbent may be required to work more
than 8 hours per day.
JOB DUTIES AND RESPONSIBILITIES:
This is a professional position responsible for conducting
pre-eligibility and eligibility investigations for Public
Assistance applicants/recipients as part of the Public Benefits
Investigations Program. The incumbent must have a detailed
knowledge of the eligibility process and procedures for the Cash,
Food Assistance, and Medicaid programs, and have expertise in the
use of the Florida computer system and other on-line systems. The
person occupying this position works to ensure the Public Benefits
Integrity Program is administered in conformity with federal, state
and regional policies. Assigned duties include, but are not limited
to the following:
- Reviews and analyzes public assistance cases (Cash, Food
Assistance and Medicaid Assistance) suspected of containing or
involving fraudulent information or activity which is identified
using error prone profile. Reports findings and recommendations to
eligibility staff within 10 working days after the case is referred
to the Benefits Investigations Unit so staff may correctly
determine eligibility of the individuals requesting public
- Interviews clients or collateral contacts in order to resolve
inconsistent eligibility factors. Completes field investigations
- Prepares case for referral to Administrative Disqualification
Hearing (ADH) and/or referrals to appropriate sources.
- Enters data information into the BI System of Record, for
example the ACCESS Integrity Online System.
- Attends and participates in supervisory conferences, meetings,
trainings, work groups and quality initiatives, as
- Completes other related duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of public assistance program objectives and policies;
problem-solving techniques; training principles and practices; goal
setting techniques; arithmetic.
- Skill in operating a personal computer.
- Ability to conduct fact-finding interviews; accurately prepare
and maintain records and reports; work with a diverse range of
people; adapt to change; deal calmly and effectively in high stress
situations; compose documents or correspondence involving technical
information; complex arithmetic operations.
- Interpret and apply regulatory materials; prioritize and meet
deadlines; establish and maintain effective working relationships;
communicate effectively orally; apply ethical business
- Must be a current DCF ACCESS Program employee with a minimum of
two years (24 months) as an Economic Self-Sufficiency Specialist I,
or higher-level class title, determining eligibility for Food
Assistance, Cash Assistance, and/or Medicaid programs
- Travel may be required
- A copy of your valid state-issued Driver's License may be
PREFERENCE WILL BE GIVEN TO CANDIDATES WITH THE FOLLOWING:
- Experience processing initial and recertification applications
for Food Assistance, Cash and/or Medicaid benefits.
- Experience monitoring and/or reviewing cases for accuracy and
correct application of Food Assistance, Cash and/or Medicaid
- Proficiency in the FLORIDA system and Microsoft Office Suite
(to include Outlook, Word, Excel, and PowerPoint and
DCF EMPLOYMENT DISCLOSURES
The Department of Children and Families is a tobacco-free
US CITIZEN REQUIREMENT Only US citizens and lawfully authorized
alien workers will be hired.
SELECTIVE SERVICE SYSTEM REGISTRATION All selected male
candidates born on or after October 1, 1962, will not be eligible
for hire or promotion into an authorized position unless they are
registered with the Selective Service System (SSS). Verification of
Selective Service registration will be conducted prior to hire. For
more information, please visit the SSS website: http://www.sss.gov.
RETIREE NOTICE If you are a retiree of the Florida Retirement
System (FRS), please check with the FRS on how your current
benefits will be affected if you are re-employed with the State of
Florida. Your current retirement benefits may be suspended or
voided, and you required to repay all benefits received depending
upon the date of your retirement.
BACKGROUND SCREENING It is the policy of the Florida Department
of Children and Families that any applicant being considered for
employment must successfully complete a State and National criminal
history check as a condition of employment before beginning
employment, and, if applicable, also be screened in accordance with
the requirements of Chapter 435, F.S., and Chapter 408, F.S. No
applicant may begin employment until the background screening
results are received, reviewed for any disqualifying offenses, and
approved by the Agency. Background screening shall include, but not
be limited to, fingerprinting for State and Federal criminal
records checks through the Florida Department of Law Enforcement
(FDLE) and Federal Bureau of Investigation (FBI) and may include
local criminal history checks through local law enforcement
BENEFIT RECOVERY SCREENING Candidates applying to positions in
the Economic Self-Sufficiency Program may have a Benefit Recovery
check completed to validate current or former public assistance
case information before completing the hiring process.
The State of Florida is an Equal Opportunity
Employer/Affirmative Action Employer, and does not tolerate
discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by
the Americans with Disabilities Act, must notify the agency hiring
authority and/or People First Service Center (1-866-663-4735).
Notification to the hiring authority must be made in advance to
allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All
employees are subject to reasonable suspicion drug testing in
accordance with Section 112.0455, F.S., Drug-Free Workplace
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes,
candidates eligible for Veterans' Preference will receive
preference in employment for Career Service vacancies and are
encouraged to apply. Candidates claiming Veterans' Preference must
attach supporting documentation with each submission that includes
character of service (for example, DD Form 214 Member Copy #4)
along with any other documentation as required by Rule 55A-7,
Florida Administrative Code. Veterans' Preference documentation
requirements are available by clicking here. All documentation is
due by the close of the vacancy announcement.
Nearest Major Market: Tampa