Customer Service Specialist
Company: Anti-Pesto Bugkillers
Location: Largo
Posted on: January 12, 2021
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Job Description:
We are looking for a customer service/office administration
position who will be the liaison between our company and its
current and potential customers. You should have the ability to
accept ownership for effectively manipulating customer issues,
complaints, and inquiries keeping customer happiness at the core of
every decision and behavior. Locally owned and operated since 1989,
Anti-Pesto is trusted with protecting the health and property of
businesses and homeowners throughout the Tampa Bay area. Skills and
attributes we are seeking include: * Handle lots of inbound and
outbound calls from current and prospective customers* Follow
communication "scripts" when handling different topics* Ask
qualifying questions to confirm needs and match to Anti-Pesto
solutions* Seize opportunities to up-sell services when they arise*
Build sustainable relationships and engage customers by going above
and beyond* Keep records of all conversations in the company
database in a comprehensible way* Dedication to improving your
knowledge and skills* Meet personal/team qualitative and
quantitative targets* Intermediate typing* Strong computer skills
are requiredOur requirements include:* A dream to succeed* Advanced
knowledge of MS Office or similar Google applications* The skill
quickly learn and use new technologies* A friendly phone presence
and a positive outlook* High school graduate or GED required;
Associate or Bachelor's degree preferred* 6 to12 months of
experience and/or training in a sales role preferred* Effective
social and communication skills, both written and verbal* Ability
to multi-task, detail-oriented, and work independently* A/P, A/R,
database management, and collections experience preferred but not
requiredCompensation and benefits include:* Full-Time employment*
Blue Cross medical insurance options to fit your individual needs*
Dental insurance* Options for short & long term disability as well
as life insurance* Paid on the job training* Paid vacation,
holiday, and sick days* Hours are Monday through Friday 8 am to 5
pm* Company-paid employee assistance program and ChaplainAnti-Pesto
is an Equal Opportunity Employer and a drug-free workplace. We are
actively seeking skilled females, transitioning military personnel,
and veterans.
Keywords: Anti-Pesto Bugkillers, Largo , Customer Service Specialist, Other , Largo, Florida
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