Care Coordinator Specialist

Company: Eckerd Connects
Location: Largo
Posted on: January 12, 2021

Job Description:

Position ConceptAssist with the Single Point of Access (SPOA) process for the Community Based Services. Serves as liaison to/central point of contact for provider staff, community residential and mental health providers, and Department of Children and Families to ensure accurate and timely performance of mandated functions required to access mental health services and medicaid eficiency for children in the custody of the Department.Essential Functions* Coordinate with Nurse Care Coordinator as necessary to carry out assigned duties and resolve issues with Medicaid enrollment, etc.* Responsible for screening and securing therapeutic placement for children in out of home care. * For children in the Department's custody, provides consultation to CBC project staff in assessing mental health screening, professional assessment and timely, quality treatment at levels appropriate to the severity of children's conditions.* Monitors the level of care for children in out-of-home placement, serving as a resource for transition of levels. Serves as a member of the team to assess levels of care.* Provides technical assistance to CBC project staff to ensure quality of services (i.e., timeliness, appropriate and effective referrals to mental health services in the community).* Maintains DCF and Eckerd databases to track timeliness and completeness of service provision.* Meets all DCF requirements for reporting and service coordination, including required monthly reports on demographics, units of service, status and timeliness, assuring that reports meet quality standards and that all reporting is completed in a timely and accurate manner as required by policy and contract.* Evaluates the services being provided through the Mental Health Services for Children in the Custody of the Department process, as well as serving as a member of the quality assurance/quality improvement initiatives team to continually evaluate effectiveness.* Provides training to CBC project staff regarding the SPOA process and related work flow issues.* Develops and reviews the comprehensive policies and procedures manual and quality improvement program.* Develops tracking systems to report data collection and statistical analysis related to assigned programs.* Attends staff development training for professional growth.* Designs, produces and/or contributes to monthly, quarterly and annual reports as required and specifically regarding the duties and responsibilities listed above.* Address plans, issues and tasks related to OHC and provide recommendations to the Management Team..* Coordinates on-going training on the functions of the SPOA team to partnering agencies.* Monitors to ensure that children in custody are referred for Comprehensive Behavioral Health Assessments (CBHA), through on-going communications with staff and therapeutic agencies.* Ensures communication and information sharing between case managers, counselors, caregivers, and service providers.* Facilitates monthly multi-disciplinary team (MDT) meetings between Eckerd and therapeutic providers to discuss progress and barriers to achieving admissions and discharges.* Monitors and reviews case plans to ensure that all recommendations from CBHAs are being included and implemented.Other Duties Include, But Not Limited To* Participate in training and development activities as required.* Report any acts, incidents or conditions that reflect the possibility of inappropriate youth-to-youth or staff-to-youth relationships.* Report any use of physical force and all unusual incidents per Eckerd policy and state guidelines.* Perform other duties as assigned.Position SpecificationsEducation: Bachelor's degree, from an accredited college or university, in the areas of psychology, social work, or related human service field required.Experience: Three years experience working with troubled youth and their families and/or mental health services, including administrative responsibility for compliance required.Skills: Ability to work with detailed information, analyze data, recognize established patterns and exceptions, and create effective corrective action plans to bring exceptions back into compliance with established requirement. Ability to create and deliver effective training modules, using effective public speaking skills. Detail oriented, excellent verbal and written communication skills. Ability to interpret, adapt and apply guidelines and procedures.Other: Must meet state criminal background check requirements.Travel: Must be able to meet requirements for Eckerd's Auto Insurance and be able to drive for business purposes. Must maintain an appropriate and valid state driver's license.Physical Demands: Ability to sit at desk for long periods of time, and tolerate extended periods of data entry. Must be free of communicable diseases as required by the state and to the extent that knowledge is attainable under the law.

Keywords: Eckerd Connects, Largo , Care Coordinator Specialist, Other , Largo, Florida