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Outbound Call Center Representative

Company: Aerotek
Location: Largo
Posted on: January 12, 2021

Job Description:

Position: Customer Service Representative (POMS Agent)Pay rate: $15.50/HRLocation: Physical Office Location is in Largo, FL - train in office and then work from homeEstimated Start Date: 01/04/2021Monday-Friday 9:00 a.m.-6 p.m. This includes 1 hour lunch and 2x15 minuteTraining Shift: Monday-Friday 9:00 a.m.-6:00 p.m.Training Expectations: 5 day training processJob Responsibilities:* Receive and process inbound and outbound calls from individuals that have requested additional information in regards genetic testing* Verify patient insurance information and determine coverage* Utilize CRM to add eligible patients into system* Responsible for asking specific medical questions in regards to patient medical history* Utilize scripts and disclosures under company directionQualifications:* At least 1-2 years customer service experience* Knowledge of medical terminology* Strong job tenure (1-2 years in a position within the past 5 years)* Great communication skills and strong computer skills* High school diploma/GED* Computer Literacy SkillsAbout Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing-- Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Largo , Outbound Call Center Representative, Other , Largo, Florida

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