Customer Accounts Advisor
Company: Aaron's
Location: Largo
Posted on: January 7, 2021
|
|
Job Description:
We are Aaron's - an industry leader in the sales and
lease-to-own retail industry known for quality brand names and
superior customer service. We provide our team members the
opportunity to reach their full potential in a team-oriented,
high-energy, recognition-based environment with competitive pay and
benefits. This is much more than a job - it is a career with
purpose.
Aaron's Customer Account Advisors serve as coaches to our customer,
driving payment collections and lease agreement renewals by
understanding lease agreement benefits and ensuring customers are
100% satisfied with the product. As a Customer Account Advisor, you
will build relationships with our customers over the phone and
face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people,
demonstrate empathy, listen attentively, explain things simply and
easily, and successfully navigate difficult conversations. Strong
multi-tasking, organizational, negotiation and persuasion skills
are necessary. Like all Aaron's team members, they share our
purpose and passion for making a real difference in the lives of
others and the rewards that come from creating strong personal
connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining
updated customer information in the store computer system and
documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease
agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal
payments
Assist the Customer Account Manager in setting and achieving daily,
weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by
management
Clean and certify merchandise in the Quality Assurance Center for
all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route
sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's
License and compliance with the Company's Driver Qualification
Policy; including satisfactory MVR (driving record). Canada at
least the age of 18.
Must meet DOT requirements to obtain certification in required
states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with
the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions
of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Rewards
Team members enjoy access to career training and advancement
opportunities, and are rewarded with competitive compensation and a
comprehensive benefits package, which includes:
Paid time off including vacation days, sick days and holidays
Medical, dental & vision insurance
Maternity and Paternity Leave
401(k) plan with company match
Flexible spending accounts
Life insurance
Disability benefits
Stock Purchase Plan
Team Member purchase discounts
About Aaron's
At Aaron's we offer sales and lease-to-ownership of specialty items
including furniture, consumer electronics, home appliances, and
accessories throughout the United States and Canada. Our customers
shop at Aaron's for the same reason you should choose us for the
next step in your career - our ability to positively influence
people's lives. If you are looking for a company with the passion
and dedication to make a difference in the lives of customers and
team members alike, join us today.
Aaron's is committed to creating a diverse and inclusive work
environment, celebrates our team members' differences, and is proud
to be an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
pregnancy, religion, sex, sexual orientation, gender identity,
national origin, age, disability, veteran status, military duty,
gender expression, genetic information, or any other protected
class. Candidates who require accommodation during the recruitment
process should contact hrsupport@aarons.com.
Aaron's is an Equal Opportunity Employer
Keywords: Aaron's, Largo , Customer Accounts Advisor, Other , Largo, Florida
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsPulm/CC Opportunity in Southwest Florida - Sarasota area!! (Physician Description: Pulm/CC Opportunity in Southwest Florida - Sarasota area br br Medical Center is seeking a BE/BC Pulmonary- Critical Company: DOCTORS CHOICE PLACEMENT SERVICES, INC. Location: Sarasota Posted on: 01/16/2021 Wellness Nurse - LPN/LVN Description: Overview Make Lives Better Including Your Own.The happiness of those we serve is dependent on the happiness of our associates, so you'll receive competitive compensation and a benefits package with additional (more...) Company: Brookdale Senior Living Location: Sarasota Posted on: 01/16/2021 Work From Home Credentialed Tax Accountant Description: Overview Are you a credentialed CPA, EA, or practicing attorney Or do you have a minimum 3 season of paid Tax Preparation experience with a minimum of 30 tax returns per tax year If you're one of tax (more...) Company: Intuit Location: Sarasota Posted on: 01/16/2021 Tax Expert - 3+ tax seasons experience required Description: OverviewDo you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year If you're a tax professional, we need you to help our customers complete thier (more...) Company: Intuit Location: Sarasota Posted on: 01/16/2021 Pipe Foreman, Dozer Operators, Laborers - FL Description: Now Hiring Sign-on Bonus Offered Start Immediately Company: FREDERICK DERR & COMPANY Location: Sarasota Posted on: 01/16/2021 Pulm/CC Position on Southwest Florida Coast - Sarasota area!! (Physici Description: Pulm/CC Position on Southwest Florida Coast - Sarasota area Medical Center is seeking Company: DOCTORS CHOICE PLACEMENT SERVICES, INC. Location: Sarasota Posted on: 01/16/2021 HHA / CNA Independent Living Home Care Description: Sarasota Bay Club is seeking Part-Time HHA CNA team members to work in our Club Care department This is an opportunity for you to do 'agency type' work, right here on our campus No traveling to client (more...) Company: Freedom Senior Management Location: Sarasota Posted on: 01/16/2021 Customer Service Representative - Full Time Description: Address: 935 North Beneva Rd., Suite 403 , Sarasota , Florida , United States - 34232Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. (more...) Company: Advance America Location: Sarasota Posted on: 01/16/2021 Nephrologist Needed on Gulf Coast Of Florida - Sarsasota area!! (Physi Description: Nephrologist Needed on Gulf Coast Of Florida - Sarsasota area Hospital is seeking a BE/BC Nephrologist to join an existing practice in the community. Company: DOCTORS CHOICE PLACEMENT SERVICES, INC. Location: Sarasota Posted on: 01/16/2021 Teams Earn Up to 80 CPM! New Higher Pay! Description: Job DescriptionOpportunities Available for Company Driver TeamsBenefits TEAMS EARN UP TO 80 CPM NEW HIGHER PAY Avg. 5,000 miles weekly or more Always drive the newest trucks Company: US Xpress Location: Sarasota Posted on: 01/16/2021 |