Loan Officer Associate

Company: USAA
Location: Largo
Posted on: March 20, 2020

Job Description:

Purpose of JobWe are currently seeking talented Loan Officer Associates for our Tampa Commerce Park and Tampa Crosstown call center locations. Selected candidates will work onsite.Job RequirementsAs a Loan Officer Associate for USAA, you serve our members by using your influence to onboard and facilitate mortgage product sales through various channels (e.g., phone, mail, e-mail, internet). You engage members through your expert knowledge of USAA products and your ability to uncover and understand their individual needs. As an Loan Officer Associate you manage a loan workload and contact members to efficiently and effectively collect required documentation. Your ability to quickly build rapport, organize integrated solutions, and follow through are needed skills for this role.JOB DUTIESProviding integrated solutions and world-class customer service to all membersConverting pre-qualifications and applications for the following mortgage products: VA/Conventional both Purchase and Refinance, and FHAListening carefully to members to empathize and identify their unique needs for financial securityServing as a liaison between members and USAA teams, ensuring that all relevant information is gathered and shared to facilitate closingsDemonstrating expert knowledge of USAA mortgage products and benefits in order to provide superior member service.Effectively managing the workload using organizational and multitasking skillsAnalyzing financial and credit data to determine the acceptability of loan risk in support of bank, investors and regulatory policiesProviding friendly, prompt and informed responses to members and third party phone callsAct in accordance with all legal and regulatory requirements.TRAINING SCHEDULEFull schedule availability is needed Monday - Friday, 8:00 AM - 4:30 PM.The total amount of training time lasts for 6 weeks.You must successfully complete a training program. USAA training programs include classroom instruction, computer-based lessons, and instructor-led activities with systems simulations.Employees attending training are expected to meet USAA's established standards for performance, attendance and conduct.WORK SCHEDULEFull schedule availability to work a 5 day, 40-hour work week during the business hours of Monday - Saturday, 8:00 AM - 9:00 PM.A 30 percent Shift Premium pay would apply to work hours scheduled after 6pm, Monday-Friday & weekends.MINIMUM REQUIREMENTSHigh school diploma or GED equivalent.Two years of sales experience or Bachelor's Degree or military service.PREFERRED REQUIREMENTSBachelor's degree (or equivalent work experience) in Business Administration, Finance, Marketing or related field.Six months of RE lending experience (RE originations, RE loan processing, closing or underwriting RE loans, or a combination of) AND sales experience.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.In addition to other USAA applicant screenings, individuals hired for positions responsible for mortgage loan origination, processing and closing must be federally registered on the National Mortgage and Licensing System Registry (NMLSR) after being hired. The NMLSR will require individuals to provide identification information, financial services related employment history, and disclose certain criminal, civil judicial or regulatory/licensing actions that have been brought against them. It also requires that they be fingerprinted for an FBI background check.Relocation assistance is not available for this position.SDL2017

Keywords: USAA, Largo , Loan Officer Associate, Other , Largo, Florida