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Moderate Litigation Adjuster

Company: Allstate
Location: Largo
Posted on: February 8, 2019

Job Description:

Where good people build rewarding careers.Think that working in the insurance field can---t be exciting, rewarding and challenging? Think again. You---ll help us reinvent protection and retirement to improve customers--- lives. We---ll help you make an impact with our training and mentoring offerings. Here, you---ll have the opportunity to expand and apply your skills in ways you never thought possible. And you---ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.Specific Responsibilities IncludeAllstate has an exceptional career opportunity for a Moderate Litigation Adjuster in Largo, FL!Please note, there is a required 1-week training that will take place in Wheeling, IL This position is responsible for investigating complex claims when an attorney is representing an injured party who is typically presenting a bodily injury and/or an uninsured/underinsured motorist claim. The individual also handles claims involved in litigation, arbitration or mediation, coordinates with legal counsel and participates in depositions, hearings, trial, or arbitrations. The individual takes recorded statements, resolves loss of use claims, makes payments to appropriate parties, and negotiates and settles or refers bodily injury issues that cannot be resolved. The individual delivers compassionate service that is fast, fair, and easy, to ensure customer retention while verifying coverage, investigating and determining liability, reviewing and determining damages, and negotiating and settling complex claims. The individual provides work guidance and direction to less senior employees and provides mentoring and coaching to the team. The individual works independently, prioritizing the individual's own responsibilities, and managing the individual's own workload. The individual also consistently meets band level behaviors, production, quality, and/or customer service goals.Qualifications

  • Bachelors degree in related field preferred or equivalent experience
  • Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy
  • Applies advanced knowledge of insurance policy, coverage, and regulation
  • Applies advanced knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
  • Applies advanced industry knowledge to discipline practices, including best practices, to support the business unit
  • Applies advanced knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data
  • Applies advanced knowledge of problem solving and preparation of complex reports for analysis
  • Applies advanced ability to leverage learned technical skills in support of team objectives
  • Applies advanced negotiation and/or arbitration skills
  • Applies advanced conflict management and problem resolution skills in managing internal and external customer relationships
  • Applies advanced problem solving skills to continuously improve business outcomes
  • Ability to assist leadership in achieving business unit objectives
  • Applies advanced knowledge of training facilitation and coaching skills
  • Ability to investigate, evaluate, negotiate and settle complex and occasionally highly complex claims
  • Provides advanced individual decision making within authority limits
  • May work within complex and occasionally highly complex assignments requiring specialized knowledge in breadth and/or depth in area of expertise
  • Has and maintains all appropriate licenses and registrations for the role per state requirements
  • First or third party casualty experience required.
  • Litigation experience preferred
  • Current CL4 through CL6 band levels consideredThe candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.Good Work. Good Life. Good Hands--. As a Fortune 100 company and industry leader, we provide a competitive salary --- but that---s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you---ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.Allstate generally does not sponsor individuals for employment-based visas for this position.Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.--

    For jobs in San Francisco, please click--"here"--for information regarding the San Francisco Fair Chance Ordinance.--For jobs in Los Angeles, please click--"here"--for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

    It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.

    Keywords: Allstate, Largo , Moderate Litigation Adjuster, Legal , Largo, Florida

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