Information Systems eCommerce Analyst

Company: Wendover Art Group
Location: Largo
Posted on: March 20, 2020

Job Description:

Wendover Art Group is a privately-owned, domestic manufacturer of artwork. Since 2005, the Company has transformed from a highly concentrated wholesaler of reproduction art to an industry leading, vertically integrated designer and manufacturer of artwork for the commercial, residential, and corporate markets. Wendover has grown revenue by over 12x since 2009 and has built a solid foundation for continued growth. As part of the Company's growth and technology investment strategy, Wendover Art Group has recently transitioned to a new ERP system. Wendover is also implementing a new B2B eCommerce website, which will be fully integrated with the ERP system and offer a full suite of new functionality for our customers. Wendover is looking for an eCommerce Analyst to support the Information Systems team's implementation and administration of these new systems. Primary responsibilities of the role will include: Manage Digital Product Catalog - Oversee and support with setting up new items. - Maintain processes for product creation and data accuracy. - Organize and manage digital images and related product assets. - Ensure all products setup properly for website item configurator functionality. - Firm understanding of operations processes as well, because product data also drives scheduling, raw material purchasing, and production. The eCommerce Analyst is managing product data for both front-end sales and for back-end operations. Website Analytics - Monitor website traffic, usage, and KPIs. - Prepare reports and analyses on website activity. - Work with Marketing, Business Development, and other departments to make recommendations to improve user experience on website. Search and Browsing - Monitor website search activity and results. - Maintain search admin settings to improve user experience and facilitate sales. - Run A/B testing scenarios on search campaigns. - Prepare reports and analyses on search activity. - Maintain all product attributes that will impact search and configuration functionality. User Support - Create processes and documentation for internal website users. - Train internal users on front-end site usage and back-end (admin) usage. - Assist with troubleshooting and addressing website functionality issues (particularly with eCommerce transactions, search functionality, item configurations, etc.). In addition to these primary duties, the eCommerce Analyst will also support the Information Systems team with other department responsibilities, such as data maintenance, report design, testing, documentation, and general administration. Below are some additional skills that are beneficial in this role (though candidates do not need experience in all these areas): - Relational databases and SQL - Microsoft Excel and Access - Google Analytics and Tag Manager - End-user documentation and training - Product Information Management (PIM) - Digital Asset Management (DAM) - EDI A Bachelor's degree is required for this role. Ideal experience level is at least 2 years' experience in product information management, marketing analytics, eCommerce, or similar fields. This is a full-time, permanent position. The responsibilities require you to work onsite in our Largo office (i.e. no working remotely), so we are looking for candidates who want to be part of a team environment. If you are interested in this opportunity, please send your resume to Joe.Estalingwendoverart.com.

Keywords: Wendover Art Group, Largo , Information Systems eCommerce Analyst, IT / Software / Systems , Largo, Florida