Collaboration (Digital Workplace) Manager (Team Lead)
Company: Fisher Investments
Location: Belleair Beach
Posted on: May 11, 2022
|
|
Job Description:
It's an exciting time to join Fisher Investments; we're
continuing to invest in the future of our firm's technology and
information security. Our business is growing internationally,
which emphasizes the need to build an unparalleled global team that
inspires future scale through strategic solutions, innovation,
mentoring, and tight knit teamwork. We help support our firm's
diverse businesses, and we are excited to continue solidifying that
foundation as we add more accomplished technologists to our
team.
The Opportunity:
The Collaboration (Digital Workplace) Team Lead will set the
strategy and direction for using Digital Workplace / Collaboration
products and services to make our workforce more productive and
mobile while keeping Fisher secure. You will build partnerships
with other teams in Technology and Security along with important
partners to understand their requirements and to translate them
into technical solutions. You will report to the Associate Vice
President - Digital Workplace.
You and your team will oversee several platforms such as MS 0365,
Exchange Online, Azure technologies, Collaboration Tools across
Fisher Investments. You are well experienced in setting and
implementing a Collaboration / Digital Workplace strategy and
transformation with heavy focus on end-user experience, and with a
deep insight into external technology trends. Must have governance
and security expertise and in managing and mitigating risk through
establishing controls, using security related tools, establishing
and implementing associate processes.
The Day-to-Day:
Oversee the end-user technology, services, and platforms focused on
delivering a seamless workforce experience accessing our tools,
apps and services
Participate in teams to design and build enterprise digital
workplace experiences using technologies from Microsoft, Zoom and
others
Guide the technology improvement, developing technology roadmaps
and implementing measurable improvements and results that are
aligned with our requirements
Lead Microsoft 365 / EXO / Collaboration tools adoption and
technical efforts
Manage the operational health of the Microsoft 365 / EXO /
Collaboration tools environment, including security, availability,
performance, and interoperability
Mentor team members and perform direct report midyear and yearly
reviews and hold weekly and bi-weekly 1:1 staff meetings to build
success plans for them
Manage evangelization and driving adoption with end-users
Staff and manage IT project teams and service units with
specialists to ensure results meet negotiated customer expectations
and follow internal IT standards, methodologies, and strategies
Troubleshoot special problems and lead performance improvement
efforts for one's area based on a understanding of the technical
concepts, methods, and practices applied by reporting staff
Manage aspects of diverse project teams, including onshore/offshore
personnel, 3rd parties and customer resources: Collaborate with
Engineering on a long-term vision to use Cloud-based solution to
achieve efficiency, cost savings and a seamless end-user
experience
Be the point person within the Collaboration Team, to manage
responsibilities across regions
Collaborate with FI Security team to ensure standards are well
understood and proper controls are implemented, tracked and any
deviation is quickly remediated
Create reports and present to executive management with factual
documentation of issues identified and clear recommendation for
mitigation of found vulnerabilities
Interview and hire DWP / Collaboration Staff as requirement come
open within the group
Knowledge and Use of SysTrack by lakeside to better understand the
Fisher estate
Your Qualifications:
5+ years experience with Microsoft 365 / EXO / Collaboration Tools
Like Zoom, Teams Meeting, WebEx
Experience providing end-user device support in a financial service
or regulated organization of similar scale and complexity
BA/BS in a technical discipline or equivalent experience
Governance and security expertise and in managing risks for
end-users
Expert knowledge in Digital Workplace and end-user device strategy
and transformation with heavy focus on user experience
Experience working in both strategic and operational environments
across all levels of an organization
Why Fisher Investments:
At Fisher Investments, we work for a bigger purpose: bettering the
investment universe. From unmatched service to unique perspectives
on investing, it's the people that make the Fisher purpose
possible. And we invest in them by offering exceptional benefits
like:
100% paid medical, dental and vision premiums for you and your
qualifying dependents
A 50% 401(k) match, up to the IRS maximum
20 days of PTO*, plus 9 paid holidays
8 weeks paid Primary Caregiver Parental Leave
Back-up Child Care Program available, offering up to 10 days
annually
A cumulative learning and development framework customized for
every employee
An award-winning work environment - we're Great Place to Work
Certified, and Top Workplace winners from The Oregonian
We take great pride in our inclusive culture. We value the
different perspectives and unique skills you bring to the team - it
makes us all better. Success at Fisher Investments is motivated by
results, a collaborative mindset and a commitment to accomplishing
great things - so if you are ready to do that, we are ready for
you! Apply today to be a part of a team environment where you make
a difference in the lives of people by bettering the investment
universe.
*California employees accrue up to 17 days of PTO and 3 days of
sick time per year.
FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
Keywords: Fisher Investments, Largo , Collaboration (Digital Workplace) Manager (Team Lead), Hospitality & Tourism , Belleair Beach, Florida
Click
here to apply!
|