Medical Receptionist
Company: UnitedHealth Group
Location: Largo
Posted on: November 19, 2023
Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data, and
resources they need to feel their best. Come make an impact on the
communities we serve as we help advance health equity on a global
scale. Here, you will find talented peers, comprehensive benefits,
a culture guided by diversity and inclusion, career growth
opportunities and your life's best work.SMThe -Medical Receptionist
-is responsible to the Center Administrator and provides
appointment scheduling, patient registration, cashiering, answers
incoming calls and performs other related clerical functions. This
primary role provides front office support functions. - -Schedule:
Monday through Friday 8:00 am to 5:00 pm
Location: 13220 STARKEY ROAD, Suite 500 LARGO, FL 33773Primary
Responsibilities:
- Consistently exhibits behavior and communication skills that
demonstrate commitment to superior customer service, including
quality and care and concern with each and every internal and
external customer
- Represents the Company in a professional manner, following all
Company policies and procedures
- Uses, protects, and discloses patients protected health
information (PHI) only in accordance with Health Insurance
Portability and Accountability Act (HIPAA) standards
- Accurately and professionally handling all front desk
operations including answering phones, greeting patients,
scheduling of all appointments, balancing daily collections,
addressing routine inquiries, and forwarding non-routine requests
to appropriate personnel
- Assists with the inventory and maintenance of business office
supplies and the completion of business office reports
- Works daily reports, incomplete encounters, No Show reports,
and other designated administrative reports according to office
procedures
- Intake and Registration of Patients
- Phone and task support role for providers
- Allscripts PM New Patient Registration
- Patient Portal Management
- Performs clerical duties as directed
- Performs other duties as assignedWhat are the reasons to
consider working for UnitedHealth Group? - Put it all together -
competitive base pay, a full and comprehensive benefit program,
performance rewards, and a management team who demonstrates their
commitment to your success. Some of our offerings include:
- Paid Time Off which you start to accrue with your first pay
period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health
Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC
Insurance, etc.)
- More information can be downloaded at: -You'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- High School Diploma/GED (or higher) or 5+ years of receptionist
or customer service experience
- 1+ years of receptionist or customer service experience
- Intermediate level of proficiency with Microsoft applications,
such as Excel Spreadsheets, Outlook, and Word documents and
proficiency in typing (50-60 wpm)
- Access to reliable transportation during working hours and the
ability to -travel 10% of the time within 60 miles of territory
assigned Preferred Qualifications:
- Bilingual English/Spanish -
- Experience working in medical front office position performing
duties such as scheduling appointments, checking patients in/out,
insurance verification, collecting co-pays, and maintaining medical
records
- Knowledge of medical terminologySoft Skills:
- Strong communication and customer service skills both in person
and via phone -
- Ability to work independently and maintain good judgment and
accountability -
- Demonstrated ability to work well with others
- Strong organizational and time management skills -
- Ability to multi-task and prioritize tasks to meet all
deadlines -
- Ability to work well under pressure in a fast-paced environment
-
- Excellent verbal and written communication skills; ability to
speak clearly and concisely, conveying information in a manner that
others can understand, as well as ability to understand and
interpret information from others -At UnitedHealth Group, our
mission is to help people live healthier lives and make the health
system work better for everyone. We believe everyone-of every race,
gender, sexuality, age, location, and income-deserves the
opportunity to live their healthiest life. Today, however, there
are still far too many barriers to good health which are
disproportionately experienced by people of color, historically
marginalized groups, and those with lower incomes. We are committed
to mitigating our impact on the environment and enabling and
delivering equitable care that addresses health disparities and
improves health outcomes - an enterprise priority reflected in our
mission.Diversity creates a healthier atmosphere: UnitedHealth
Group is an Equal Employment Opportunity / Affirmative Action
employer, and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, age,
national origin, protected veteran status, disability status,
sexual orientation, gender identity or expression, marital status,
genetic information, or any other characteristic protected by
law.UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment. -#RPO,
#RED
Keywords: UnitedHealth Group, Largo , Medical Receptionist, Healthcare , Largo, Florida
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