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Fraud Management Representative

Company: SkyBridge Resources
Location: Largo
Posted on: April 9, 2021

Job Description:

Fraud Management Representative Role Responsibilities of Fraud Management Representative:

  • Manage and monitor financial fraud cases from beginning to end
  • Review electronic financial fraud cases and make sure everything balances out
  • Verify banking account activity and take appropriate action to minimize potential financial loss and customer inconvenience
  • Detect and resolve fraudulent charges
  • If Chargebacks are missed, review and correct the mistake.
  • Analyze financial transaction patterns and respond quickly to high-risk situations
  • Maintain daily and monthly performance standards, including those pertaining to quality and quantity
  • Perform all other miscellaneous duties as assigned Job Requirements: Role Requirements of Fraud Management Representative:
    • High School Diploma or equivalent
    • General understanding of the credit/debit card industry
    • Strong verbal and written communication skills, problem solving, analytical and organizational skills are required
    • Thorough knowledge of Microsoft Office
    • Able to pass a background check and drug screen Experience:
      • Financial experience is required
      • Customer Service experience is required
      • Chargeback experience is a plus
      • Teller experience is a plus
      • Banking experience is a plus
      • Call Center experience is a plus

Keywords: SkyBridge Resources, Largo , Fraud Management Representative, Executive , Largo, Florida

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