Fraud Management Representative

Company: SkyBridge Resources
Location: Largo
Posted on: April 9, 2021

Job Description:

Fraud Management Representative Role Responsibilities of Fraud Management Representative:

• Manage and monitor financial fraud cases from beginning to end
• Review electronic financial fraud cases and make sure everything balances out
• Verify banking account activity and take appropriate action to minimize potential financial loss and customer inconvenience
• Detect and resolve fraudulent charges
• If Chargebacks are missed, review and correct the mistake.
• Analyze financial transaction patterns and respond quickly to high-risk situations
• Maintain daily and monthly performance standards, including those pertaining to quality and quantity
• Perform all other miscellaneous duties as assigned Job Requirements: Role Requirements of Fraud Management Representative:
  • High School Diploma or equivalent
  • General understanding of the credit/debit card industry
  • Strong verbal and written communication skills, problem solving, analytical and organizational skills are required
  • Thorough knowledge of Microsoft Office
  • Able to pass a background check and drug screen Experience:
    • Financial experience is required
    • Customer Service experience is required
    • Chargeback experience is a plus
    • Teller experience is a plus
    • Banking experience is a plus
    • Call Center experience is a plus

Keywords: SkyBridge Resources, Largo , Fraud Management Representative, Executive , Largo, Florida