Chief Nursing Officer, Acute Care
Company: Community Hospital Corporation
Posted on: April 9, 2021
Chief Nursing Officer, Acute Care in Cortez, CO at Community
Hospital Corp Job Description The CNO is responsible for the
day-to-day operations of the clinical services at Southwest Health
System, Cortez, Colo. Under the direct supervision of the CEO, the
CNO is responsible for providing, managing and supervising the
clinical staff, ensuring that the competency, numbers, and staff
levels are appropriate to meet the immediate and complex needs of
patients. The CNO is responsible for promoting the overall quality
of nursing care. In conjunction with the professional staff the CNO
plans, coordinates, manages, and evaluates clinical programs and
services of the facility promoting a team approach to the delivery
of patient care provided by the facility. A strong community focus
calling for regular face-to-face communication with physicians, the
community, the board and staff is critically important.
Job Requirements Major Responsibilities
- Operations Management:--Defines and implements operational
standards, policies and procedures that address how nursing care
needs of the patient population are assessed, met and evaluated.
Collects and analyzes data from internal and external sources
regarding current way of doing business and clinical processes.
Conducts needs analysis, identifies and prioritizes needs, applies
good problem solving skills to improve operations. Actively
participates in monthly operations review call.
- Safety and Quality of Care:--Promotes quality by incorporating
current nationally recognized professional standards and other
expert literature into policies and procedures governing the
provision of nursing care, treatment and services. Encourages the
identification of alternate processes and potential solutions and
acts to implement changes to resolve identified problems, improve
safety and quality of care and maintain patient rights.
- Financial Management:--Oversees the preparation and management
of sound operating, special project and capital budgets for
nursing. Ensures the utilization of appropriate productivity
measures and nursing support of revenue cycle needs. Meets
budget-critical financial metrics. Provides stewardship of all
financial resources. Actively participates in bi-weekly
- Human Resources:--Determines staffing requirements and ensures
the availability of adequate numbers of competent staff (including
contract labor) that are properly credentialed, educated, trained,
motivated and engaged. Directs performance management systems
including policies/practices for providing timely feedback,
recognizing excellence and dealing with problem behavior and poor
- Medical Staff:--Collaborates with the Medical Staff to identify
and resolve issues affecting the provision of nursing care and
overall patient care in the Hospital. Fosters open and effective
communication between patients, nursing and medical staff to
resolve problems. Promotes harmonious relationships among nursing,
medical staff, patients and the public.
- Vision and strategy setting:--Establishes and communicates a
clear and compelling vision. All stakeholders know the hospital's
mission, vision, and priorities. Works with Board, senior
management team, physicians and nursing staff to develop,
implement, and update strategies and opportunities for growth and
improvement to support the hospital's mission and respond to
external and internal issues.
- High performance culture:--Conveys CHC/hospital's values and
acceptable behavior to all stakeholders through own actions.
Creates an organizational climate that encourages teamwork, builds
employee engagement, collaborates, accepts accountability, and
produces quality results. Inspires individual and organizational
- Internal Communication and Relationship:--Demonstrates
effective interpersonal relations including influencing/persuading
at all levels inside the hospital and corporation. Builds rapport
and trust with team through frequent/timely communication. Develops
and maintains effective medical staff relationships. Seeks input
from stakeholders. Anticipates and addresses concerns. Contributes
to the creation of a culture of communication.
- External Communication and Relationship:--Works with community
leaders as appropriate to assess community healthcare needs, build
a positive hospital image and market hospital services. Actively
participates in his/her community through civic and other service.
Demonstrates appropriate political savvy, tact and diplomacy.
- Talent Development:--Wants people to develop. Accurately
assesses developmental needs and provides frequent feedback,
coaching, and personal development opportunities. Faces up to
performance and behavior problems quickly and directly. Does not
shy from providing timely corrective feedback. Takes action
promptly to remove talent that is non-responsive to coaching and
- Accountability:--Sets clear, consistent goals and expectations.
Holds self and others accountable for decisions and actions.
Demands high performance. Is reliable, keeps commitments, and
delivers results. Creates an ownership culture.
- Champion for Change:--Speaks out for change and helps staff
understand reasons for, and benefits from, change. Makes change
real for individuals. Links change to work processes and involves
stakeholders in the change process. Follows through on change
initiatives. Communicates constantly with all affected by change.
Other General and Related Duties
- Is actively committed to quality of patient care, treatment,
and services. Measures and reports quality results to hospital and
corporate teams. Fosters continuous quality improvement.
Participates in corporate-wide and hospital-based performance
- Is actively committed to providing excellent customer service.
Strives to meet or exceed patient expectations/satisfaction in the
performance of job functions.
- Is actively committed to meeting and/or exceeding physician
expectations/satisfaction in the performance of job functions.
- Is actively committed to meeting and/or exceeding employee
expectations/satisfaction in the performance of job functions.
- Retains all nursing related hospital accreditations, licensures
and designations in good standing. Maintains compliance with all
laws and applicable regulatory requirements. Acts promptly to
comply with required changes. Requirements Education And Experience
- Bachelor's Degree of Nursing from an accredited university
- Must possess and maintain current licensure as a Registered
Nurse in the State of Colorado.
- A minimum of three years of direct patient care experience in
an acute care setting is highly preferred
- Must show evidence of competency in supervising patient care
services through a minimum of 3 years management experience. Skills
- Ability to define realistic, specific goals and objectives and
to prioritize objectives
- Ability to organize and manage multiple priorities
- Ability to manage people and work with them in such a manner as
to build high morale and group commitments to goals and
- Ability to work with all levels of management and respecting
- Ability to communicate and relate well with others
- Ability to identify and resolve operational and administrative
- Ability to work with Medicare system and be adaptable to
- Proficient PC skills, including Microsoft Word and Excel
- Proficient knowledge to understand and apply the concepts and
terminology unique to the healthcare industry
- Possess a strong customer orientation
- Possess critical thinking skills About Southwest Health System:
Southwest Health System, Cortez, Colo., includes Southwest Health
System, a critical access hospital, and 10 primary care and
specialty clinics. Southwest Health System has served the Four
Corners Community for more than a century. SHS is managed by
Community Hospital Consulting (CHC), the management and consulting
arm of Community Hospital Corporation (CHC) of Plano, Texas. For
more information about Southwest Health System
Visit:--www.swhealth.org About Community Hospital Corporation
Community Hospital Corporation is a Texas not-for-profit company
whose sole mission is to help not-for-profit hospitals, such as
Southwest Health System, remain community-operated and governed.
CHC owns, manages and consults with hospitals through three
distinct organizations - CHC Hospitals, CHC Consulting and CHC
Continue Care, which share a common purpose of preserving and
protecting community hospitals. Based in Plano, Texas, the
organization provides the resources and experience community
hospitals need to improve quality outcomes, patient satisfaction
and financial performance.
Keywords: Community Hospital Corporation, Largo , Chief Nursing Officer, Acute Care, Executive , Cortez, Florida
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