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Medical Receptionist

Company: DaVita Medical Group
Location: Largo
Posted on: December 1, 2019

Job Description:

OVERVIEW OF POSITION:The Medical Receptionist is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions.ESSENTIAL FUNCTIONS:

  • Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer.
  • Represents the Company in a professional manner, following all Company policies and procedures.
  • Uses, protects, and discloses DaVita Medical Group patients protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
  • Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
  • Receives incoming telephone calls in a prompt and courteous manner.
  • Performs clerical duties as directed.
  • Assists with the inventory and maintenance of business office supplies and the completion of business office reports.
  • Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to office procedures.
  • Performs other duties as assigned.
  • Must have consistent, punctual and reliable attendance.
  • Ability to travel may be required.EDUCATION:
    • High school graduate, GED or equivalent.EXPERIENCE:
      • Previous medical office experience preferred.KNOWLEDGE, SKILLS, ABILITIES:
        • Must be computer literate.
        • Knowledge of medical coding preferred.
        • Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills.
        • Must be able to display excellent telephone/switchboard etiquette.
        • Ability to multi- task in a high paced environment with good organizational skills.
        • Ability to follow written and oral instructions and to work with general guidance.
        • Demonstrated clerical skills (typing, filing, telephone courtesy).
        • Knowledge of business office operations and basic bookkeeping principles.
        • Knowledge of HIPAA regulations.
        • Ability to read, speak, write, and understand the English language fluently. What's the first thing that happens when one of the leading independent medical groups in the country comes together with a global leader in health care? Opportunity. With DaVita Medical Group, HealthCare Partners, The Everett Clinic, Northwest Physicians Network, MountainView Medical Group and Magan Medical Clinic joining OptumCare and the UnitedHealth Group family of companies, people like you will find increasing levels of challenge, impact and professional success. We're changing health care for the better by improving access to affordable, high quality care, and working together to improve the patient experience. That takes passion, commitment, intense focus and the ability to contribute effectively in a highly collaborative team environment. Are you with us? Learn more about this exciting opportunity to do your life's best work. (SM)Careers with OptumCare. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. OptumCare, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Here youll find incredible ideas in one incredible company and a singular opportunity to do your life's best work. (SM)Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: DaVita Medical Group, Largo , Medical Receptionist, Administration, Clerical , Largo, Florida

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