Claims Consultant

Company: The Hartford
Location: Lake Mary
Posted on: June 27, 2025

Job Description:

Consultant Claims - CH08CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. At The Hartford, we respect our employees for their unique perspectives, ideas, and solutions. We empower individuals and teams to invent faster, smarter ways of meeting customers’ needs while improving our performance. Goals are important, but so is the way we reach them. Character and customer value are just as vital to our reputation as financial performance – leading to behaviors that put the customer at the center of everything we do. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday) Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Responsibilities: As a member of the Auto Managed Care Department, the Michigan Team adjusters handle both commercial and personal lines Michigan first party no-fault (personal injury protection) and medical payments coverage claims with a focus on financial accuracy, appropriate file disposition, and adherence to statutory guidelines. The Michigan no-fault adjusters handle no fault litigation as well as MCCA claims. Timely investigating claims to determine first party medical coverage applicability, verification of medical damages, interpretation of medical documentation, ongoing medical management to include utilization of tools to mitigate claim severity while focusing on accurate outcomes along with ruling out potential subrogation. Candidates must also comply with requirements set forth by the Michigan Catastrophic Claims Association (MCCA) when handling serious injury claims. This position involves handling claims in litigation, as well as handling claims with significant injuries and high exposure. To be successful in this environment, the preferred candidate must possess excellent organizational skills and be able to balance a wide range of competencies. Provide exceptional customer service by establishing and maintaining effective relationships with customers through adherence to The Hartford’s standards of communication. Ability to make decisions with the customer at the center of everything we do. Utilize critical thinking skills to gather and analyze information and data to make sound decisions. Continually evaluate self against performance targets and strive to exceed expectations. Contribute to a courageous culture that promotes collaboration and inclusion to maximize operational performance and employee engagement. Embrace a culture of continuous improvement. Leverage contemporary technology to achieve accurate and efficient claim outcomes. Qualifications: Previous Michigan First-Party Auto Medical Experience (No Fault/Med Pay/PIP) required Michigan PIP Ligation experience preferred Consistent high level of performance. Organization skills and ability to prioritize and handle multiple projects are essential. Experience with no-fault AMC litigation is a preferred plus, but not required. Prior experience with large loss reporting is a plus. Must have a sense of urgency; meet deadlines through effective decision making and problem solving. Effective communication skills are required (oral, written, computer). Excellent customer service skills are necessary along with the ability to create and maintain effective relationships with internal and external customers. Ability to adapt to change and implement change initiatives is critical. WHAT ELSE CAN YOU TELL ME? For full-time, occasional, part-time or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wifi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 10Mbps/75Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. How We Focus on Your Wellbeing: ? 401K, Medical, Dental, Vision, Life and Disability Insurance. Effective day 1. ? 25 days paid time off in your first full year and Paid Holidays Click on this link to learn more about our comprehensive benefits package and award-winning well-being program: https://www.thehartford.com/careers/benefits Tuition reimbursement - up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support your career development (subject to additional requirements)?. Student Loan Paydown Program – eligible to participate after 6 months of service. The Hartford will make a direct contribution of $125 per month – with a lifetime maximum up to $10,000 – as a supplemental payment towards your student loan in order to help you manage the stress of student debt and help you pay down your student loan faster. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $84,000 - $126,000 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits

Keywords: The Hartford, Largo , Claims Consultant, Accounting, Auditing , Lake Mary, Florida